EPISODE 122: AI Deployments Need Less Speed, More Velocity, with Raju Malhotra
This episode is brought to you by Qrvey
Today, we’re joined by Raju Malhotra, Chief Product and Technology Officer at Certinia, the leading global provider of AI-powered Professional Services Automation (PSA). We talk about:
The evolution of helping professional services organizations end to end
Impacts of AI on SaaS and professional services companies
How the “old way” of thinking about SaaS has changed with AI
The five elements that make an AI agent great
The risk of “AI Agent Slop”
#AI #saas #analytics #BI